FAQs

Frequently Asked Questions

How do I login to my account?

Click “My Account” in the top right-hand corner.

  1. Enter your 14-digit library card number, the entire number on the back of your card. (i.e., 23610704097509)
  2. Your PIN is the last four digits of your library card number. (i.e., 7509)

How do I renew library material?

  • Login to your account on our website (click “My Account” in the top right-hand corner).
    • Enter your 14-digit library card number, the entire number on the back of your card. (i.e., 23610704097509)
    • Enter your PIN, the last four digits of your library card number. (i.e., 7509)
    • Click on “Account Activity.”
    • Click the orange “Renew Loan” button next to the title you wish to renew.
  • Use our app. (Just search “Shelby County Public Library” in your app store.)
  • Call the library at (502) 633-3803.
  • Or just stop by.

What items can I renew?

Books, audiobooks, CDs, and magazines can be renewed for an additional three weeks.

DVDs and book kits cannot be renewed.

How do I put materials on hold?

  • Login to your account on our website (click “My Account” in the top right-hand corner).
    • Enter your 14-digit library card number, the entire number on the back of your card. (i.e., 23610704097509)
    • Enter your PIN, the last four digits of your library card number. (i.e., 7509)
    • Click on “Account Activity.”
    • Click the orange “Renew Loan” button next to the title you wish to renew.
  • Use our app. (Just search “Shelby County Public Library” in your app store.)
  • Call the library at (502) 633-3803.
  • Or just stop by.

Once the hold has been placed, a staff member will retrieve the item for you, and you’ll receive either a phone call or an email when it’s ready for you to pick it up.

We can only hold materials for three business days before they are either reshelved or go to the next person in line for the item.

What is the late fee policy?

  • Books and magazines are $0.10 per day per item.
  • DVDs, CDs, and audiobooks are $1.00 per day per item.
  • Book Kits are $1.00 per kit, to a maximum of $10.00. Lost or damaged books will be prorated.

Fines will never go over the cost of the item.

If items are not returned, the price of the item plus a $5.00 processing fee will be added to the account.

Until the late fee is paid, your card will be blocked from accessing computers, databases, and checking out materials. Once the fine is paid, everything goes back to normal! All paid fees are nonrefundable.

The Library is committed to providing materials our community needs, and if books aren’t returned, it impairs other patrons. Replacing lost materials is costly.

SCPL has contracted with a collection agency to assist in recovering overdue library materials and unpaid fines. All unresolved accounts over $25.00 will be turned over to Unique Management Services, Inc. A service charge of $10.00 will be added to the account balance.

Thank you for your cooperation!

Can I donate books, DVDs, or CDs?

Yes, we appreciate donations!

There is a limit of 10 books at one time, and books cannot be published before 2008. We also accept DVDs, CDs, and audio books. We do ask that all materials are in like-new condition.

Does the library offer any resources for book clubs?

Yes! We provide Brown Bag Book Kits that contain 12 copies of the same book, as well as discussion questions. The lending period is six weeks, and there’s a limit of two kits per card. If you’re looking for good reads for your group, stop by.

What is the Carnegie Library Center?

The Carnegie Library Center (CLC) is the most recent addition of the library. The CLC is a free-standing building adjacent to the Main Library. It’s used only for library and non-profit events. Is your non-profit interested in using this space?

How do I sign up for a Bookmobile home visit or community stop?

Contact our Bookmobile librarian by emailing her at bookmobile@scplibrary.net or calling (502) 633-3803.

How do I use Kentucky Talking Book Library?

Kentucky Talking Book Library  is an easy way for those who are visually or physically impaired to listen to books. Our staff can help you fill out the application and mail it to the Kentucky Department of Libraries and Archives. They will then mail you a player loaded with books you pick out. Once you finish listening, send it back to receive the next round of audiobooks!

Does SCPL have Friends of the Library?

Not at this time, but please check back.

Can I volunteer at the library?

If you are in middle or high school, yes! At this time we do not accept adult volunteers. Please contact our Children’s Librarian for more information by emailing youthservices@scplibrary.net or calling (502) 633-3803.

Can my child come to the library without an adult?

Our highest priority is keeping our patrons safe. To achieve that, and in accordance to KRS 530.040, we require any child under the age of 10 to be accompanied by an adult, or a responsible teenager no younger than 16. If a child is left unattended, we will attempt to contact their guardian. If they are unreachable, as our next step we’re required to contact the authorities. Your child’s safety is extremely important to us, and we will do our best to make sure they are protected and having fun at the library!

What is the computer policy?

To access the public computers, you must be 16 years of age or older. If you are 18 or older, your library card will give you access to the computers. If you are ages 16-18, please stop by the front desk to obtain a guest pass.

If you are over 18 and don’t have a library card, we must see your picture ID to give you a guest pass.

Your library account must be free of fines and up to date to access the computers.

If you are under 16 and need to use the computers, we have some available in our Children’s Department you may use, or your parent or guardian must stay with you while you use the public computers.

There is a limit of 2 hours per day per person, unless you are doing schoolwork, applying for jobs, etc. Inappropriate material cannot be viewed on Library equipment.

The Library reserves the right to end a session due to abuse of computer privileges.

Is the library hiring?

If you’re interested in becoming part of the friendly, creative, technologically-forward, book-loving team at the library, download the application then drop it off at the front desk of the library, or mail it to 309 Eighth Street, Shelbyville, KY 40065. You may also choose to send your resume along with the application.

We keep applications on file for one year.

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