Curbside Service

No-contact borrowing from the library

Utilize curbside service

Curbside service provides patrons an opportunity to safely borrow items from the library without having to come in. As of February 23, 2021, the library building is open but curbside service remains available for any patron who does not feel comfortable coming into the library building. Browse our safety measures here.

Please return all borrowed materials to the book drops by the rear doors.

What can you do through Curbside Service?

With our curbside service, you can do most things you can do in-person at the library. When you arrive and park in one of the two parking lots behind the Main Library, call us at (502) 633-3803 and a circulation associate will bring your items out, help with mobile printing, or get your documents to fax, copy, or scan.

For more information about printing, copies, faxes, and scans, click here.

Check out books, DVDs, and audiobooks.

Print documents and images using mobile printing. (The print queue resets at midnight every night, so please pick up your print on the day you send it.)

Make copies of documents and images.

Scan of documents and images to your email or send a fax.

How does curbside service work?

The curbside service process uses our existing holds system with different results. Instead of you coming in to pick up your items, we bring them to your vehicle.

  1. You browse our catalog online and find the items you want to check out. You can place a hold on up to five items through the online catalog or by calling the Library at (502) 633-3803 during the hours listed above. Our catalog is available online and is updated instantly after items are added or borrowed.
  2. As your requested item(s) are available, you will receive a phone call or email from the Library letting you know your item(s) are ready to pick up.
  3. After receiving a call or email from us, come to the Library during our regular hours (listed above), park in the two lots the Library, and follow the instructions on the posted signs. 
  4. A staff member will bring your bagged item(s) to your vehicle and place them in your trunk or backseat. A due slip will be included in the bag.

Please stay in your vehicle while the staff member is bringing your items out. If you have items to return, please return them to the book drop after the staff member has returned to the building. 

Curbside Service Hours

The Library is open and curbside service is available during the following hours. See holiday closures here.

Monday, Tuesday, Wednesday, Friday from 10 AM–4 PM

Thursday from 10 AM–5:30 PM

Saturday from 10 AM–1 PM

Video Tutorial: How to Place a Hold

Frequently Asked Questions

How do I use mobile printing, send a fax, make copies, or scan to email?

To use mobile printing: Click here to upload your document. When you arrive, call us at (502) 633-3803 and give your name and email address to the staff member who answers the phone. The print queue resets at midnight every night, so please pick up your print(s) on the day you submit them.

To make copies: Visit the Library anytime during Curbside Service hours and call us at (502) 633-3803 when you arrive. A staff member will come to your vehicle to get the papers you need to be copied and ask if you have special requests (double-sided, in color, etc.). The staff member will make your copies and bring your originals and copies back to your vehicle.

To scan documents to email: Visit the Library anytime during Curbside Service hours and call us at (502) 633-3803 when you arrive. A staff member will come to your vehicle with a scanning form for you to fill out and to retrieve your documents. The staff member will scan your documents and send them to the email address you provided. The scans will come from scplibraryscans@gmail.com.

To send a fax: Visit the Library anytime during Curbside Service hours and call us at (502) 633-3803 when you arrive. A staff member will bring out a fax cover sheet for you to fill out. The staff member will send your fax from inside the library and bring you a confirmation sheet after it has gone through.

Curbside Service is available on:

Monday, Tuesday, Wednesday, Friday from 10 AM–4 PM

Thursday from 10 AM–6 PM

Saturday from 10 AM–1 PM

How many items can I put on hold?

The hold system is limited to five total items per patron. This includes the limit of three DVDs per adult card, three audiobooks, and other existing restrictions.

What kind of items can I put on hold?

You can put a hold on books, audiobooks, DVDs, and CDs. Magazines, reference items, and genealogy materials cannot be put on hold. Click here to place a hold on any item in our catalog.

When do I pick up my items?

You will receive an email or phone call from the Library once your item has been pulled. Note that if the item is not available because someone else has it checked out, you will not receive the item until the current patron returns it and the item has been quarantined for 72-hours. 

To expedite curbside service, once your items are pulled, they will immediately be checked out to your account.

Once you have received a notification that your item(s) are ready, usually within one or two business days after you place the hold, you have three business days plus Saturdays to pick up the item(s) during Curbside Service hours:

Curbside service hours are Monday, Tuesday, Wednesday, and Friday from 10 AM – 4 PM, Thursday from 10 AM–5:30 PM, and Saturday from 10 AM–1 PM.

How do I return items I checked out through the curbside system?

Please return all borrowed materials to the book drop located at the rear door of the library by the date listed on the due slip. All returned items go into a 72-hour quarantine and will remain on your account for at least 72-hours before being checked in and disinfected. Overdue fees automatically accrue, but are waived by staff when the item is checked in.

If you cannot access digital resources because of a fine or overdue status, call the Library at (502) 633-3803 during our regular hours or message us on Facebook at any time to resolve the issue.

I have a fine on my account. Can I check out materials from the Library through the curbside system?

We want as many people to be able to use our resources. Contact us at (502) 633-3803 during our regular hours or message us on Facebook anytime.

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