Curbside Service

Borrow items while the library is closed

Utilize curbside service

The Shelby County Public Library is beginning a curbside pick-up process that provides patrons an opportunity to safely borrow items while the Library is temporarily closed. SCPL closed to the public on Monday, March 16 as a result of the COVID-19 pandemic, and patrons have been relying on digital materials since. While SCPL staff and patrons love our many digital resources, we know that often, there is no substitute for a traditional book. 

As we prepare to offer curbside service, please return all borrowed materials to the Library.

Please only return SCPL-owned items to the book drops. We are not accepting donations at this time. Also, please do not put bags in the book drops.

By having as much of our collection in one place, we can offer a more robust system. All due dates are currently to June 1st, but we ask that you help us offer a better curbside service by returning your items to the Library.

Curbside Service Hours

Starting June 1, 2020

Monday–Saturday from 10 AM–1 PM

Thursday from 3–6 PM

How to Place a Hold

The hold system will be reactivated on May 26th.

How does curbside service work?

The curbside service process is designed to be familiar, functional, and easy to use. Curbside service uses our existing holds system but in a renewed way. The hold system will be reactivated on Tuesday, May 26th. The earliest pickup opportunity will be June 1st.

  1. You browse our catalog online and find the items you want to check out. You can place a hold on up to five items through the online catalog or by calling the Library at (502) 633-3803, Monday–Friday from 9 AM–4 PM. Our catalog is available online and is updated instantly after items are added or borrowed.
  2. As your requested item(s) are available, you will receive a phone call or email from the Library letting you know your item(s) are ready to pick up.
  3. After receiving a call from us, come to the Library during curbside service hours, park in the open lot nearest the Library (with curbside flags), and call us at (502) 633-3803 to let us know you’ve arrived.
  4. A staff member will bring your bagged item(s) to your vehicle and place them in your trunk or backseat. A due slip will be included in the bag.

Please stay in your vehicle while the staff member is bringing your items out. If you have items to return, please return them to the book drop after the staff member has returned to the building. 

Frequently Asked Questions

How do I place a hold?

Watch this tutorial:

How many items can I put on hold?

The hold system is limited to five total items per patron. This includes the limit of three DVDs per adult card, three audiobooks, three magazines, and other existing restrictions.

What kind of items can I put on hold?

You can put a hold on books, audiobooks, DVDs, CDs, and magazines. Reference items cannot be put on hold.

How do I return items I checked out through the curbside system?

Please return all borrowed materials to the book drop by the due date listed on the due slip.

I have a fine on my account. Can I check out materials from the Library through the curbside system?

We want as many people to be able to use our resources. Contact us at (502) 633-3803 during business hours (Monday-Friday from 9 AM–4 PM) or message us on Facebook anytime.

Can I request an inter-library loan?

No. Inter-Library Loan is a process facilitated by an outside organization, and they have temporarily suspended service entirely.

Become part of the story.

Explore how we can help you.